All shipping costs are included in the subscription

Absolutely, we ship to the whole world.

Sure! If you live in or close to Copenhagen you can choose “Pick-up” as shipping methode and pick up the coffee in any of our coffee shops of your choice. We even offer you a free cup of coffee when you pick up the coffee :)

No. We pay all taxes in Denmark. No other tax or duties will be added for countries within the European Union.

Normally there won’t be an extra tax in other countries either. But please note that we cannot provide a 100% guarantee that you won’t be taxed in your country if outside the European Union. If you experience any problems, please let us know, and we will try to help you the best we can and share your problems with other customers.

We always ship to subscribers express right after roasting.  Please find the estimated shipping time below:

Denmark: 1-3 days
Europe: 2-7 days
USA: 1-2 weeks + average customs clearance time: 0–7 days
Rest of the world: 1-2 weeks + average customs clearance time: 0–14 days

In most cases, the packages are not delayed by customs clearance. But we can’t guarantee that this won’t occasionally happen. If you experience long delays due to this, please let us know, and we will try to help you the best we can and share your problems with other customers.

Yes and no. In every delivery, we send you fresh-roasted coffee based on the preferences set up in your subscription and what coffee is in season. Therefore, you will get different coffee from delivery to delivery. But you will often get the same coffee in a later delivery. For a normal subscription, we change between 5–15 different coffees over a year.

For most variation choose “I love variation” under Preferences.

No, sorry.  We are continuously sourcing new coffees based on season and to give variation. Even the same coffee from the same farm will change from season to season. But if you have special preferences please leave a note for the subscription and we will try to accommodate any wishes if possible.

Yes. Just choose the DUO Subscription. The DUO blend is excellent for milk-based espresso drinks (Latte, Cappuccino, etc.) or for a perfect espresso shot. But works well on any brewing method for a great full-bodied cup of coffee.

Absolutely. You can adjust your subscription in Your Account at any time and turn the quantity up or down from delivery to delivery or you can pause or postpone or expedite your next delivery.

As a Subscriber you also have the option of buying any coffee or filters etc. from our webshop and add it to your next subscription order with no shipping costs. 

As a Subscriber you have the option of buying filters etc. in our webshop and add it to your next subscription order with no shipping costs.

Just log in and choose “Add to next subscription order” as shipping method at check out.

Please contact us and we will compensate you for the coffee and help you change your subscription to your taste preference or cancel your subscription without any costs.